Stephen Swensen, MD, MMM
Senior Fellow, IHI; Former CQO and Director of Leadership and Organization Development, Mayo Clinic; Professor, Mayo Clinic College of Medicine and Science
Dr. Swensen is dedicated to the development of thoughtful leaders who aspire to nurture fulfillment and well-being of their colleagues for world-class patient care. He delivers a message of hope with validated solutions. Stephen is a recognized expert, researcher, and speaker in the disciplines of healthcare leadership, organizational development, and professional burnout. His most recent book features an evidence-based blueprint for success (Mayo Clinic Strategies to Reduce Burnout - 12 Actions to Create the Ideal Workplace). For 35 years he served patients at the Mayo Clinic.
As Director for Leadership and Organization Development, he co-led the Professional Fulfilment Initiative and oversaw the development of 4,100 physicians and 232 key leaders. As Chief Quality Officer, he established the Quality Academy wherein 37,000 colleagues were certified as Fellows during his tenure. As Department Chair, he and his team used their Value Creation System to improve the welfare of both patients and professionals. Dr. Swensen is a Senior Fellow of the Institute for Healthcare Improvement, where his focus is Joy in Work. A full professor, he was Principal Investigator of two National Institutes of Health grants and has authored three books and 207 articles. He was honored with the Diamond Lifetime Achievement Award, served as the president of two international societies and founded the Big Sky Group. He holds a Masters of Medical Management degree from Carnegie Mellon University