Dr. Mayer is the medical director for the National Football League Players Association (NFLPA); the founder of BestPractices, Inc.; the chief executive officer (CEO) of Survival Skills Solutions; a medical director for Huron | Studer Group; a clinical professor of emergency medicine at George Washington University; and a senior lecturing fellow at Duke University. He is one of the most widely sought speakers on healthcare patient experience, leadership and management, hardwiring flow, trauma and emergency care, pediatric emergency care, emergency medical services (EMS)/disaster medicine, and sports medicine. His work in each of these areas has resulted in changing the very fabric of patient care. He was recently nominated to the Pro Football Hall of Fame in Canton, Ohio. USA Today named him one of the 100 Most Important People in the NFL. He has published over 100 peer-reviewed articles and 120 book chapters, and has edited or written 20 textbooks, including Battling Healthcare Burnout: Learning to Love the Job You Have While Creating the Job You Love; Leadership for Great Customer Service: Satisfied Employees, Satisfied Patients: 2nd Edition; Leadership for Smooth Patient Flow: Improved Outcomes, Improved Service, Improved Bottom Line; Hardwiring Flow: Systems and Processes for Seamless Patient Care; The Patient Flow Advantage: How Hardwiring Hospital-Wide Flow Drives Competitive Performance; and Strauss and Mayer’s Emergency Department Leadership and Management.