Healthcare Burnout Symposium

Pre-Conference Workshops

Interactive Pre-Conference Workshops


Please make a note that pre-conference workshops have limited seating so be sure to register early


9:00am — Registration Opens

10:00-12:00 — Choose Between Two Morning Workshops:

A – Mindfulness Through Microhabits to Reduce Frontline Burnout

Ayman Mukerji Househam, MS, MSW, Founder & CEO, Jivika

Ayman is a neuroimmunology researcher, therapist for the frontline, a Wall Streeter, and mindfulness practitioner. She has worked with 26 hospitals in the US and Canada to teach them mindfulness through micro-habits to reduce burnout. Why micro-habits? Her practice and research show that busy frontline caregivers simply don't have the time to meditate. But there are many other ways to become mindful. Her approach breaks down mindfulness into practical 30-second habits that are accessible to caregivers. And hospitals report a significantly reduced attrition after using her technique for a few months. Ayman has several neuroscience papers and book chapters on the effects of mindfulness.   Join this interactive, in-depth pre-conference workshop and expect to walk away with actions and tools to reduce frontline burnout.

  • Get an overview of mindfulness for frontline caregivers

  • Understand what micro-habits are and why

  • Learn and practice a few micro-habits

  • Discover practical relaxation techniques


B – Lean Done Right: Empower and Align Clinicians to Reduce Burnout and Build
Organizational Resilience

Mohamed Saleh, PhD and Paul DeChant, MD, MBA

Lean Done Right is more than removing waste from workflows. Learn how multiple provider organizations have significantly improved efficiency and transformed management systems and cultures to improve all dimensions of the Quadruple Aim. Based on real-world experience, Drs. DeChant and Saleh provide the conceptual framework and a validated approach to lead change at your organization.

· Explain how Lean Done Right significantly reduces the six drivers of burnout

· Differentiate the principle-based approach to Lean from common misconceptions

· Outline the challenges in moving from current management approaches to effective Lean leadership

· Develop an action plan to drive change in your organization


1:00 – 3:00 Choose Between Two Afternoon Workshops:

C - Building Resilience after Trauma

Sadie Elisseou, MDClinical Instructor of Medicine, Harvard Medical School (90 minutes)

Trauma-informed care (TIC) is an evidence-based, strategic framework and rapidly growing social movement with practical applications to reduce burnout and cultivate resilience. This in-depth workshop will help teams thrive through times of crisis by applying SAMHSA’s internationally renowned “4 Rs” and “6 principles” of TIC. Participants will leave with simple, actionable steps to mitigate stress symptoms and bolster wellbeing.

  • Explain the relevance of stress, burnout, and trauma in our current workplace environment

  • Outline the 4 Rs of a trauma-informed healthcare organization

  • Practice proven methods of regulation to counteract symptoms of toxic stress in you and in your coworkers

  • Apply the 6 guiding principles of TIC as a framework for effective leadership

  • Illustrate how TIC can hack all dimensions of wellness to reduce burnout, improve job satisfaction, and build professional resilience

Understanding and Application of Human Factors/Ergonomics

Michael R. Privitera, MD, MS, Medical Director, Medical Faculty and Clinician Wellness Program, University of Rochester Medical Center

Healthcare delivery has become an overwhelming environment in which to work, showing serious personal impact upon clinicians and the quality of the work they can provide. Such toxic work environment conditions have shown harmful effects on our healthcare workforce. Individually based interventions to address clinician burnout are not effective enough by themselves. Systemic/organizational and individual interventions are needed to be effective.


Clinicians are expending enormous cognitive resources well above the intrinsic mental energy required to give care to the patient. Our healthcare system has layered in complexity, complicated payment systems, non-intuitive requirements, and processes to achieve compliance with outside authorities.


Cognitive Load is a measure of mental effort. High cognitive load is associated with increased risk of error and burnout and can be mitigated by better design, within-organizational coordination, satisficing (including what is satisfactory and sufficient to meet the requirement, but no extras), and harmonization with existing processes.

Healthcare leaders, by their influence over culture, resource allocation, and implementation of requirements are uniquely poised to be effective mitigators of the conditions leading to clinician burnout and latent medical error. If they were provided knowledge of basic human factors/ergonomics principles, their potential to improve the healthcare work environment is great, with the expected improvement of quality of care provided.


This interactive workshop will be practically oriented, giving a theory that can be immediately applied to real healthcare systemic issues. The discussion will occur regarding assessment, methods of intervention, the building of organizational structures that can continuously reduce pain points of clinician workflows while enhancing the meaning of work. Leaders will be given new skills to be able to visualize opportunities to optimize human strengths while avoiding human limitations. Suggested organizational structures will continually gather clinician voices into improvements of the work environment, which is the same as the healing environment for patients.

· Define Extraneous Cognitive Load and recognize it in an organizational system

· Apply principles of Cognitive Ergonomics that are transferable between environments and situations

· Give two examples of reducing the extraneous cognitive load to reduce the risk of burnout and latent conditions for
medical error