Healthcare Burnout Symposium
2022 Distinguished Faculty
Jessica Dudley, MD
As Press Ganey’s Chief Clinical Officer, Dr. Jessica C. Dudley is responsible for leading efforts to support organizations in increasing clinician engagement and improving patient care outcomes, particularly among physicians. Her areas of expertise include leadership development, clinical care redesign through outstanding teamwork, addressing clinician burnout, and advancing professional fulfillment.
Helen Arteaga Landaverde, MPH
Helen Arteaga Landaverde is Chief Executive Officer at New York City Health + Hospitals/Elmhurst, a Level-1 Trauma Center and community hospital serving over 1.2 million people in the Borough of Queens. She is the former Assistant Vice President, Queens Network and Executive Initiatives at Urban Health Plan, a network of community health centers located in three boroughs in New York City.
Connie Barden, CCO
A graduate from Brown University, Brown Medical School, she completed her Internal Medicine residency at Santa Clara Valley Medical Center, affiliate of Stanford University and her Endocrinology fellowship at the University of Washington in Seattle. She authored How to Thrive as A Woman Physician, is a sought-after keynote speaker, and passionate about diabetes care. Luisa is profoundly grateful for her supportive husband, family, and friends, and her three young children, who inspire her every day to make the world a better place!
Carol A Bernstein, MD
Carol A. Bernstein, MD is Professor and Vice Chair for Faculty Development and Wellbeing, Departments of Psychiatry and Behavioral Science and Obstetrics and Gynecology and Women’s Health at the Montefiore Medical Center /Albert Einstein College of Medicine. She is also a Senior Scholar in the Department of Education and Organizational Development for the Accreditation Council for Graduate Medical Education (ACGME). She was previously Vice Chair for Education and Director of Residency Training in Psychiatry at NYU. From 2001-2011, Dr. Bernstein also served as the Associate Dean for Graduate Medical Education and the Designated Institutional Official for ACGME accredited training programs at NYU. Dr. Bernstein is a Past-President of the American Psychiatric Association and served the Association as Vice-President, Treasurer and Trustee-at-Large and as the chair of multiple committees.
Jay Bhatt, DO, MPH, MPA
Jay Bhatt, DO, MPH, MPA is a physician executive, internist, geriatrician, and public health innovator. As Executive Director of the Deloitte Center for Health Solutions (DCHS) and the Deloitte Health Equity Institute (DHEI), Dr. Bhatt directs the research, insights, and eminence agenda across the life sciences and health care industry while driving high impact collaborations to advance health equity. He is a prominent thought leader around the issues of health equity, health care transformation, public health, and innovation. Passionate about patient care, Dr. Bhatt practices medicine at local community health centers in Chicago and Cook County while serving in his leadership role at Deloitte.
Liz Boehm
Liz' life’s work is to restore dignity and respect to the healthcare experience. Liz has an extensive healthcare background including 15 years as leader of global healthcare research at Forrester Research. Her work focused on patient and consumer behavior, delivery and payment system management, and the role of technology in helping to transform healthcare. This experience made her a national expert on experience transformation. Beginning her career as a Peace Corps volunteer at a health center in rural West Africa, Liz is relentless in her pursuit to improve human connections and conditions in healthcare. Through professional and volunteer work in hospitals, she’s developed a profound respect for the dedication of the doctors, nurses, and staff who commit their lives to caring, as well as the courage of patients who survive and thrive as a result of their combined efforts. Liz holds a B.A. in women’s and gender studies from Amherst College.
Chantal Brazeau, MD
Dr. Chantal Brazeau has been a faculty member at Rutgers New Jersey Medical School since 1995 where she is Professor of Family Medicine and Psychiatry. She has been Director of Medical Student Education and Interim Chair of the Department of Family Medicine.
Throughout her academic career, she has taught about professional well-being and has conducted local and national survey-based studies on medical student, faculty and physician well-being. She has presented at national and international venues on this topic.
She has served as Assistant Dean for Faculty Vitality at New Jersey Medical School since 2016 and assumed that role at Robert Wood Johnson Medical School in January 2020. She was announced as the inaugural Chief Wellness Officer at Rutgers Biomedical and Health Sciences in December 2019. She works closely with school, university and hospital leadership teams to explore and lead the development and implementation of wellness initiatives for faculty and health care providers.
Throughout her academic career, she has taught about professional well-being and has conducted local and national survey-based studies on medical student, faculty and physician well-being. She has presented at national and international venues on this topic.
She has served as Assistant Dean for Faculty Vitality at New Jersey Medical School since 2016 and assumed that role at Robert Wood Johnson Medical School in January 2020. She was announced as the inaugural Chief Wellness Officer at Rutgers Biomedical and Health Sciences in December 2019. She works closely with school, university and hospital leadership teams to explore and lead the development and implementation of wellness initiatives for faculty and health care providers.
Bob Chapman
Recently named the #3 CEO in the world in an Inc. magazine article and a Top 10 Social Capital CEO by
International Business magazine, Bob Chapman is very intentional about using his platform as a business leader
to build a better world.
International Business magazine, Bob Chapman is very intentional about using his platform as a business leader
to build a better world.
Elizabeth N. Cleek, PsyD
Dr. Elizabeth Cleek is Chief Operating Officer and Senior Vice President at the Arnold P. Gold Foundation, an organization committed to the Gold Standard in healthcare – compassionate, collaborative, and scientifically excellent. Dr. Cleek oversees Gold program initiatives in healthcare and health education, develops partnerships that bring new innovation to the organization, and implements strategic priorities important for continuing the Gold Foundation’s mission.
Paul DeChant, MD, MBA
Dr. DeChant advises C-level leaders on transforming organizations to enhance clinician well-being, based on his experience as CEO of a 300-physician group. He speaks internationally on the subject and is co-author of Preventing Physician Burnout.
Luisa Duran, MD
Dr. Luisa Duran is a board-certified Endocrinologist practicing in the San Francisco Bay Area and co-founder of Pink Coat, MD an innovative, digital platform designed to help women physicians thrive.
Sadie Elisseou, MD
Sadie Elisseou, MD is a primary care physician in the Boston VA Healthcare System, a Clinical Instructor of Medicine at Harvard Medical School and Adjunct Instructor of Medicine at Boston University School of Medicine, and a nationally recognized expert in the field of trauma-informed care (TIC), an organizational framework for supporting survivors of various forms of trauma.
Jordyn H. Feingold, MD, MAPP, MSCR
Jordyn H. Feingold, MD, MAPP, MSCR is a resident physician in psychiatry at the Icahn School of Medicine at Mount Sinai in NYC, well-being researcher, and positive psychology practitioner. She graduated from the University of Pennsylvania with her BA and Master of Applied Positive Psychology (MAPP) and graduated from the Icahn School of Medicine at Mount Sinai with her MD and Master of Science in Clinical Research (MSCR).
Jonathan Fisher, MD, FACC
Dr. Jonathan Fisher’s personal mission is to help others train the mind and heal the heart. He is a clinical cardiologist, mindfulness meditation teacher, and organizational well-being and resiliency leader at Novant Health. He has delivered keynotes and workshops on heartful leadership, stress mastery, and total well-being for teams and organizations globally including IBM, Bank of America, IE Business School, The American College of Lifestyle Medicine, along with universities and healthcare organizations. In 2020 he co-founded the Ending Physician Burnout Global Community and organized the world’s first global summit dedicated to ending physician burnout, with over a thousand participants from 43 countries.
Steven Forti
Steven was a consultant for Johnson & Johnson’s Orthopedic Trauma Division, where he utilized eight years of Critical Care and Trauma Nursing experience. In the military, he earned the rank of Master Sergeant while serving over 23 years in Army Special Forces, where his specialties included Special Forces Weapons Sergeant and Special Forces Intel Sergeant. He is a Level 1 Sniper, and attended Johns Hopkins Applied Physics Lab at DIA as well as the Special Operations Planners Course in Norfolk VA. Steve earned a BS in Nursing from Quinnipiac University, completed a Critical Care Residency at Yale New Haven Hospital Systems, and holds a BS from Southern Connecticut State University.
In March of 2020 he was asked to join the amazing team at the hospital for special surgery as the chief of staff for crisis management, as they transformed the entire hospital in to a covid treatment center to do their part in the fight to save lives during the height of the covid crisis.
As the crisis ebbed he was asked to join the leadership team there as the chief wellness and resiliency officer.
In March of 2020 he was asked to join the amazing team at the hospital for special surgery as the chief of staff for crisis management, as they transformed the entire hospital in to a covid treatment center to do their part in the fight to save lives during the height of the covid crisis.
As the crisis ebbed he was asked to join the leadership team there as the chief wellness and resiliency officer.
Susan B. Frampton, PhD, FPCC
Dr. Frampton is the President of Planetree International, a non-profit advocacy and membership organization working with a global network of healthcare provider organizations to implement person-centered models of care in over 30 countries. Dr. Frampton, a medical anthropologist, has authored numerous publications, including three editions of Putting Patients First, contributed to opinion pieces in The Wall Street Journal, Forbes, and the Chicago Tribune, and speaks internationally on the benefits of partnerships between patients, their families, and healthcare workers as they engage together in care and treatment decisions. Dr. Frampton chaired the National Academy of Medicine’s Advisory Panel on the Evidence Base for Patient-Centered Care and served as lead author on the resulting publication. She currently serves on the editorial board for the Journal of Compassionate Healthcare and the National Quality Forum’s Board of Directors and speaks internationally on consumer trends in healthcare, and connections between quality, safety, and person-centered approaches to care.
Amy Frieman, MD, MBA, FAAHPM
Amy Frieman, MD, MBA, FAAHPM, is the Chief Wellness Officer for Hackensack Meridian Health, where she focuses on designing and shaping a uniquely positive, supportive, and productive operational environment and workplace experience for HMH team members.
Angela Kade Goepferd, MD
Dr. Angela Kade Goepferd is the Chief Education Officer and Chief of Staff for Children’s Minnesota, the Medical Director of Children’s Minnesota’s Gender Health Program, and a pediatrician in the Children’s Minneapolis Primary Care clinic. They have been at Children’s for the last 17 years, and in that time have been an advocate for advancing equitable healthcare for all children, helped to create and cultivate the Children’s way values to ensure a positive experience for patients, families, and staff, and has been an engaged member and leader on several committees, strategic planning teams and other initiatives across the organization. They are the executive sponsor of Children’s PRIDE employee resource group. Dr. Goepferd has a passion for working with underserved and at-risk kids and families and cares for a diverse community of patients in her primary care clinic.
Lou Hart, MD
Lou Hart, MD is the inaugural Medical Director of Health Equity for Yale-New Haven Health System (YNHHS). His mission in YNHHS' Office of Health Equity (OHE) is to eliminate unjust racial and social barriers that contribute to devastating health disparities for our patients. This goal is part of a collective effort to improve the health and wellbeing of all patients.
Ayman Mukerji Househam
Ayman's story started in the year 2000. To cope with the stress of a traumatic personal experience, she started meditating. Things started changing for her - she became less stressed. Ayman realized that she wanted to teach the simple tricks that helped her in her relationships, work, and even health! So she quit her successful Wall Street career to become a neuroimmunology researcher at NYU and became a therapist. Ayman has several neuroscience papers on mindfulness interventions and book chapters on epigenetic changes of mindfulness. She teaches mindfulness-based micro-habit programs for frontline caregivers at 26 hospitals. These 30-second practical habits are seen to reduce stress and burnout as they could be done anywhere, anytime. Her clients (Program Directors, CEOs of hospitals) report a significant reduction of attrition after just a few months of using mindfulness-based micro-habits.
Andrea Jaramillo, BSN, RN
Andrea Jaramillo is a Hospice Nurse, Clinical Research Nurse, Nurse consultant, Certified Forest Therapy Guide, Nurse Farmer and Traditional Andean Medicine apprentice. Diversifying her work and finding intentional ways to move in the world and our systems are her secret weapons to combat burnout. She has worked in healthcare for more than 15 years in a variety of roles and settings ranging from ambulatory care, labor and delivery, cardiac surgery research, Interpreting services, and in the community. Andrea is one of Sonsiel's Founding members and is committed to developing the next generation of nurse leaders locally and around the world. Andrea is an advocate and activist for immigration rights and has been featured in several podcasts, the Drew Barrymore show and Forbes- Ecuador.
Tim Kaine
Senator Tim Kaine was elected to the Senate in 2012 and serves on the Armed Services; Budget;
Christopher Lehrach, MD, MBA
Christopher Lehrach, MD, MBA, is the Chief Physician Executive for Nuvance Health. In this capacity, he oversees the entire 4000 member medical staff and serves as the inaugural President of the Nuvance Health Medical Practice for Nuvance Health, which includes the legacy Western Connecticut Medical Group, Health Quest Medical Practice, the Heart Center and the Eastern NY Medical Group.
Davin Lundquist, MD
Dr. Lunquist is a graduate from the USC Keck School of Medicine. He completed his family medicine residency at Naval Hospital Bremerton in Bremerton, WA, and for eight years served as a Chief Medical Information Officer at CommonSpirit Health. While at CommonSpirit, he was responsible for, among other things, implementations, end-user competencies, IT optimization, and evaluation of new technologies to streamline clinical workflows.
While serving as Chief Medical Officer at Augmedix, Dr. Lundquist continues to practice medicine with CommonSpirit Health in their Ventura County market.
Dr. Lundquist was a champion for CommonSpirit becoming the first enterprise adopter of Augmedix in 2013. He has personally been a user of Augmedix for more than 6 years, and the service has continued to evolve under his guidance. “What makes Augmedix so promising is that the service seamlessly combines remote scribe operations with scalable technology,” said Dr. Lundquist. “This unique human-in-the-loop model enables clinicians to have natural conversations with their patients while the system ambiently documents important information into the EHR, in real-time. There’s no pausing to dictate commands, manually input patient data, press buttons, or invoke wake works. I have been a big believer in Augmedix’s remote documentation service and, as an early adopter and a regular user of the service, I can attest to the value it can provide to clinicians and healthcare organizations.”
While serving as Chief Medical Officer at Augmedix, Dr. Lundquist continues to practice medicine with CommonSpirit Health in their Ventura County market.
Dr. Lundquist was a champion for CommonSpirit becoming the first enterprise adopter of Augmedix in 2013. He has personally been a user of Augmedix for more than 6 years, and the service has continued to evolve under his guidance. “What makes Augmedix so promising is that the service seamlessly combines remote scribe operations with scalable technology,” said Dr. Lundquist. “This unique human-in-the-loop model enables clinicians to have natural conversations with their patients while the system ambiently documents important information into the EHR, in real-time. There’s no pausing to dictate commands, manually input patient data, press buttons, or invoke wake works. I have been a big believer in Augmedix’s remote documentation service and, as an early adopter and a regular user of the service, I can attest to the value it can provide to clinicians and healthcare organizations.”
Janice Maloof-Tomaso MSN, RN, NEA-BC
Janice is a goal-oriented Nurse Leader with over 19 years of experience in Acute Care and Education. Starting as an Emergency Room Nurse in Boston in an Academic Medical Center and progressing to Nurse Leadership. Her passion is lifting nurses to practice at the highest level of their license and to continue that growth as they continue in their career.
Janice's biggest accomplishments were leading through 4 COVID surges and becoming part of the Wellness Team as a Peer Supporter and Contributor. During this time the organization and the area I was responsible for successfully passed a Joint Commission Audit while in the 4thCOVID surge and a staffing crisis. Janice believes if you support and listen to your team you will always accomplish your goals while maintaining high quality care.
Janice's biggest accomplishments were leading through 4 COVID surges and becoming part of the Wellness Team as a Peer Supporter and Contributor. During this time the organization and the area I was responsible for successfully passed a Joint Commission Audit while in the 4thCOVID surge and a staffing crisis. Janice believes if you support and listen to your team you will always accomplish your goals while maintaining high quality care.